At philots, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player under the Data Privacy Act of 2012.
🛡️ Your Privacy Matters: philots is committed to protecting the personal information of every Filipino player on our platform. This Privacy Policy is written in plain, accessible English so you can clearly understand how your data is handled. By using the philots platform, you consent to the practices described in this policy.
This Privacy Policy ("Policy") is issued by philots ("philots," "we," "us," or "our"), the operator of the online gaming platform accessible at philots.org and its associated mobile applications and services (collectively, the "Platform"). This Policy applies to all personal data collected from registered players, visitors, and any other individuals who interact with the philots Platform.
philots operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). We are registered as a personal information controller under applicable Philippine data privacy regulations.
This Policy should be read together with the philots Terms & Conditions, which govern your use of the Platform. Terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
If you have any questions about this Policy or how philots handles your personal data, please contact our Data Protection Officer (DPO) at the details provided in Section 14.
philots collects the following categories of personal data from players and Platform visitors:
philots collects personal data through the following means:
💡 philots only collects personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal information (such as health data or political opinions) unless specifically required for responsible gaming compliance purposes.
philots uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and KYC data |
| Age and identity verification (21+ compliance) | Date of birth, KYC documents, selfie data |
| Processing deposits and withdrawals | Financial data, identity data |
| Anti-money laundering (AML) compliance | Financial data, transaction history, source of funds |
| Fraud prevention and platform security | Technical data, device data, transaction patterns |
| Providing customer support | Identity data, communications data, gaming activity |
| Responsible gaming monitoring | Gaming activity data, responsible gaming settings |
| Personalising your philots experience | Gaming activity data, preferences |
| Sending promotional communications (with consent) | Contact data, marketing preferences |
| Regulatory reporting and compliance | Identity data, financial data, gaming activity |
| Platform analytics and improvement | Technical data, gaming activity data (aggregated) |
philots will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable Philippine law.
Under the Data Privacy Act of 2012, philots processes your personal data on the following legal bases:
philots does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
⚠️ All third parties with whom philots shares personal data are required to handle that data in accordance with the Data Privacy Act of 2012 and are prohibited from using it for any purpose other than the specific service they provide to philots.
philots uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the philots Platform. philots does not use third-party advertising or retargeting cookies.
💡 philots does not serve third-party advertising on the Platform and does not share your data with advertising networks or social media platforms for targeting purposes.
philots retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
After the applicable retention period expires, philots will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
philots implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
✅ While philots takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your philots account credentials. Please use a strong, unique password and enable 2FA on your account.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by philots:
Request a copy of the personal data philots holds about you and information about how it is being used.
Request correction of any inaccurate or incomplete personal data philots holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Request that philots restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
Request human review of any significant decision made about you solely through automated processing, including automated account suspension decisions.
Lodge a complaint with the National Privacy Commission (NPC) if you believe philots has violated your data privacy rights under Philippine law.
To exercise any of the above rights, please contact the philots Data Protection Officer at [email protected] with the subject line "Data Privacy Request." philots will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.
The philots Platform is strictly intended for adults aged 21 years and above. philots does not knowingly collect personal data from individuals under the age of 21. The minimum legal age for participation in casino-style gambling in the Philippines is 21 years, and philots enforces this requirement through mandatory age verification during the registration process.
If philots becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be deleted, and any deposits will be returned in accordance with our account closure procedures.
⚠️ If you are a parent or guardian and believe your child has registered on the philots Platform, please contact us immediately at [email protected] so we can take prompt action.
philots primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines, including for KYC verification, fraud prevention, and cloud infrastructure services.
Where personal data is transferred outside the Philippines, philots ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements incorporating the NPC's standard contractual clauses, or transfers to jurisdictions that the NPC has recognised as providing adequate data protection.
philots will not transfer your personal data to any jurisdiction or recipient that cannot provide adequate data protection guarantees.
philots reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, philots will notify registered players via email to their registered address or via an in-platform notification at least seven (7) days before the changes take effect.
The updated Policy will be posted on this page with a revised "Last Updated" date. Your continued use of the philots Platform after the effective date of any amendment constitutes your acknowledgement of the updated Policy. If you do not agree with the changes, you may request account closure as described in the philots Terms & Conditions.
We encourage you to review this Privacy Policy periodically to stay informed about how philots protects your personal data.
philots has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact the philots DPO through the following channels:
If you are not satisfied with philots' response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Six ways philots goes beyond the legal minimum to keep every Filipino player's data safe and private.
Every piece of data you send to philots — from your login credentials to your KYC documents — is protected by TLS 1.2+ encryption in transit and AES-256 encryption at rest. Your data is unreadable to anyone without the decryption keys.
philots will never sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial gain. Your information is used solely to operate your philots account and comply with Philippine law.
philots is fully compliant with the Data Privacy Act of 2012 (RA 10173) and registered with the National Privacy Commission. Your rights as a Filipino data subject are protected and actively upheld by our dedicated DPO team.
philots has a designated Data Protection Officer who oversees all data privacy matters. You can reach the DPO directly at any time with questions, access requests, or complaints — and we commit to responding within 15 business days.
philots publishes a clear, detailed table of every purpose for which your data is used and the legal basis for each. No vague language, no hidden processing — just straightforward transparency about how your philots data works.
In the unlikely event of a data breach, philots is prepared to notify the NPC within 72 hours and affected players promptly. Our incident response team runs regular drills to ensure fast, effective action when it matters most.
Your privacy is protected, your data is secure, and your rights are respected. Join millions of Filipino players who trust philots for safe, fair, and fun online gaming — starting with just ₱20 via GCash or PayMaya.
⚠️ Must be 21 years or older to register and play. Please gamble responsibly.